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Shears offered us an invaluable source of advice and information at a time when we were overwhelmed and confused about what to do for the best. Diane has a sensitive and thoughtful approach and I recommend her organisation. Mrs S., St. Albans.

Shears provided an extremely understanding, responsive and well informed service to guide me through the maze ... and I would have no hesitation in recommending their services. Miss F., Ampthill.

Diane helped paint the picture of the support available and understand how the separate pieces of the jigsaw join up ... exactly what we needed. Mr H., Tring.

Diane at Shears was very helpful and sympathetic to our needs. She steered us through a maze of options and found just the right solutions for us. Mrs C., Maidenhead.

Many thanks for your information and advice. You are amazingly well informed about this extremely confusing field. I found your comments extremely helpful. Mr L., Tring.

All our contacts with Diane were an excellent blend of professionalism and very caring, sensitive approaches to some difficult issues. Mrs G., St. Albans.

I certainly can’t fault your enthusiasm, tenacity and professionalism, many thanks again. Mr D., Wells.

Diane has helped us with clear explanations to understand how to find help for our father-in-law in such a complicated system. But it is not only her knowledge that sets her apart, it is also her gentle compassion for the people she is helping. It was worth every penny. Mrs W., Dunstable.

Diane at Shears helped our family in a sensitive, caring and thoroughly professional way at a time of crisis for my father. She helped in identifying his care needs and kept us focussed, but was so humane about it. Thanks again Diane. Mr H., Harlow.