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Internet Policies - Shears UK Ltd

Privacy Policy

Shears UK Ltd ("We") are committed to protecting and respecting your privacy.

This policy (together with our standard Terms and Conditions and our website Terms and Conditions of use) and any other documents referred to in them, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Shears UK Ltd (Company Registration Number 06344806) whose registered office is at Vaughan Chambers, Vaughan Road, Harpenden, Hertfordshire, AL5 4EE. Any questions, comments or requests regarding this policy are welcomed and should be sent to this address, or emailed to us at info@shears-uk.com.

Information we may collect from you
We may collect and process the following data about you:

Information that you provide by filling in forms on our website [www.shears-uk.com] (our site) or during correspondence and/ or discussions between us. We may also ask you for information when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of any contracts entered into between us.
Details of your visits to our site and the resources that you access.
Any information offered by or collected from third parties, who you have consented that we consult, in order to assist us in delivering the Services to you.

IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise our site according to your individual interests.
To speed up your searches.
To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Where we store your personal data
All information you provide to us is stored on our secure servers. Data that we collect from you will not be transferred to, and stored at, a destination outside the European Economic Area.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information
Generally we use information to help us understand your needs and provide you with a better service. Specifically, we use it:

To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into with you.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
For internal record keeping and market research purposes.
For our own marketing purposes.

We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these, by post.

If you are an existing customer, we will only contact you by electronic means with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, we will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way please write to us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may however use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us you wish this to happen.

Disclosure of your information
We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions of website use or our standard Terms and Conditions and other contracts; or to protect the rights, property, or safety of Shears UK Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Shears UK Ltd, Vaughan Chambers, Vaughan Road, Harpenden, Hertfordshire AL5 4EE or email us on info@shears-uk.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies and exercise caution before you submit any personal data to these websites.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy
We may periodically change this policy by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 1st November 2009.

Website Copyright Statement

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only.
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Shears UK Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits, arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of Shears UK Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsment of the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Shears UK Ltd takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.